 "How do you handle an employee who is accused of harassing a co-worker, after learning he has a criminal history? Or, what is the proper way to shut down an entire office that is unproductive? Or, what do you do if a critical senior officer is accused of making "overtures" to a subordinate?We could not have survived all three situations without the capable and sensitive assistance of Carole Edman and her resource team."
- Robert, client at prestigious national financial services company
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Hire, manage, and retain top notch employees Prevent or reduce the headaches of addressing and resolving tough employee issues Train and coach leaders and employees in wide range of important workplace topicsDevelop and implement policies, handbooks, and “best management practices”Reduce compliance risks with HR assessments and prevention strategiesDesign customized performance management systems that positively impact productivity and moraleImplement cost-effective recruitment, benefits, compensation, and outplacement programsImprove organizational results, by coaching line managers, HR staff, and CEO's"We're going to put the Employee Handbook on a pedestal under a spotlight!
The Handbook kept us out of hot water so many times, it's hard to imagine how we managed, before Carole developed it for us and helped us implement and use it."
- B.F., President of software/services firm and client for 7 years
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"There was plenty of interaction, and good up-to-date information....
It was great, and I'd recommend you come back next year and update us on how the laws on harassment change....
I appreciated your materials and your approach to the subject and, in short, your seminar is the best I've attended..."
- T.O., participant in "Maintaining a Harassment-Free Work Environment" seminar at a division of a large international technology company
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Interim HR management - Coverage for HR leaves of absence, to assist during peak workload periods, and/or until we can help you hire a full-time HR professionalOngoing consulting arrangements - Acting as your HR Coach, Interim HR Manager, or HR project provider, on a scheduled or as-needed part-time basis, for an indefinite periodMonthly retainer agreements - Phone, email, and/or on-site consultations and turnkey HR projects at a moderate monthly cost, tailored to your business requirementsOn-call human resource consulting services - Available for phone, email, or on-site consultations and turnkey project assistance, when issues arise unexpectedlySpecial HR projects - Assistance as a team member or project leader for HR projects, or independent offsite completion of outsourced Human Resource projects Customized Training Seminars and Development Plans - In leadership skills and HR practices - for employees, first-line supervisors, and managersUnlawful Harassment and Discrimination Prevention Programs - for all employees, supervisors, and managersExcerpt from evaluation of a 'Managing within the Law' series of seminars developed and presented by Carole Edman for employees, leads, first-line supervisors, and managers of a 75-employee manufacturing company:
"Exceeded my expectations. Excellent material. Quizzes and case studies helped us better comprehend the topic. Employees have requested the sexual harassment prevention seminar to be repeated within ten months."
- S.R., General Manager, client for over seven years
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Responsive and timely on-call help -- by phone or emailAnswers to questions that need attention quicklyGuidance for managers and HR in handling sensitive issues On-site coaching or telephone assistance -- as-needed or on a regular part-time schedule Custom-tailored training and coaching of less-experienced supervisors and HR staffOne-on-one guidance for HR Specialists who face new issues or need a backup resourceCoaching and leadership training for managers and supervisorsImplementation of "Best Practices" in your everyday employee interactionsFor start-up and established teams, tailored to your business goals and valuesDevelop or update your policies, employee handbooks, job descriptions, and proceduresAnalysis of alternatives, including pros and cons of potential issues for your industry, local area, and company cultureIllness and Injury Prevention Program (IIPP) developmentSpecial projects -- As a partner with important new programs when you need to focus on ongoing operationsPersonnel practices assessments, for "best practices," legal compliance, and action planningEstablishment and implementation of communication and retention programsManagement and supervisory guidance to address day-to-day issues Guidance for HR staff and managers, in handling and documenting corrective action plans and disciplinary actionsEmployee ombudsman, sounding board, and resourceImpartial and confidential resolution of employee/management issuesFull range of recruiting services for dynamic "ramp-up" periodsOutsourced employment management and recruitment of key contributorsOn-call, off-site assistance when you need it -- Or on-site partner with your Hiring Managers and/or HR staffDevelopment of strategies, job descriptions, selection procedures, Internet and print ads, and structured interview plans Training and coaching of interviewers to avoid potential discrimination claimsCandidate sourcing coordination, interviews, offer negotiations, relocation assistanceComprehensive telephone screening interviews and reference checksBackground investigation coordination to prevent negligent hiring claimsNew hire orientation program development and implementationRecommendations tailored to your industry, budget, culture, and objectivesPerformance management and appraisal systems development and trainingSalary administration program development, implementation, and trainingCustomized, confidential salary surveysEmployee benefits analysis, selection, and implementationCoordination with outside vendors, insurance brokers, and third party administratorsConfidential assistance in preparing and implementing reorganizations or workforce reductionsCost-effective planning and guidance to avoid potential legal pitfallsCoaching and training to prepare managers for outplacement communicationsPersonalized communications and follow-up with affected employees 
Transition guidance, career directions counseling Drafting or critiquing resumes and job search plansOngoing support and coachingCustomized workshops and seminars for employee and management teams "This was an excellent experience and I learned everything I wanted to. This was very informative. Rate it 10 on a 1-10 (10 high) scale."
- M.G., participant in "Managing within the Law" workshop for medical devices Sales Management team
"I really enjoyed the training - having contextual examples was very helpful. It was presented in a serious way, but Carole did a nice job of keeping the environment light enough and the subject matter moving forward. "
- A.S., international telecom corporation participant in "Harassment Prevention" workshop
"Excellent workshop. Real world discussions were most valuable. Thanks!"
- J.A., Sales Manager, participant in "Maintaining a Harassment-Free Work Environment" workshop
"Great job! Interviewing "do's & don'ts" and the "family test" were most helpful. Rate 10 for meeting my expectations, on a 1-10 (10 high) scale."
- J.K.., participant in "Managing within the Law" workshop for biotech Sales Management team
"Totally met all my expectations! Great job. The do's & don'ts of interviewing and termination issues were most helpful; also the sexual harassment issues. Rate 10 on a 1-10 scale."
- K.R., participant in "Managing within the Law" workshop for medical devices management team
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Topics tailored to your work environment and industry include:
Managing Within Changing Employment LawsLeadership Skills for Supervisors, Managers, and LeadsCommunicating for ResultsPreventing Unlawful Discrimination and EEO ComplaintsMaintaining a Harassment-Free Workplace - in compliance with California's AB 1825 requirementsBehavioral Interviewing SkillsEffective Employee Selection, Hiring, and New Hire OrientationPerformance ManagementCompensation Administration for ManagersWriting and Conducting Effective Performance AppraisalsEmployee and Management Safety Compliance and Accident PreventionOutplacement Planning and Preparation for Managers and HRCareer Counseling, Job Search, and Resume Writing for outplaced employeesRecognizing and Preventing Substance Abuse in the WorkplaceImplementing a Drug-Free Workplace Program -- for employees and managersMaintaining a Violence-Free Workplace -- for employees and managersCareer Planning and Coaching for Employee and Management Development Performance Improvement Planning, Coaching, and TrainingOther custom training programs available for supervisors, managers, employees, and HRExcerpts from evaluations of a Performance Management seminar presented to managers by Carole Edman, following Carole Edman & Associates' development of a new performance appraisal and management system:
"The seminar was extremely helpful in using the new forms and understanding the importance of the whole process. Practice exercises with other participants were most helpful."
- R.B., Biotech client manager
"This seminar was informative and not boring. The section on Setting Objectives was very useful. Overall rating of 10 on a 1-10 (10 high) scale."
- E.C., Biotech Lab Manager
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Prevention strategies, communications, and policy developmentWork jointly with legal counsel to conduct and document complaint investigationsSexual Harassment, Protected Class Harassment, and EEO/Discrimination Prevention Training seminars for employees and managersCoordination with Affirmative Action Plan specialists and legal counsel
